GRI Content Index
General Disclosures
| GRI Indicator | Description | Location/ Answer |
Strategy and Analysis
| 102-14 | CEO Letter | Leadership Message |
Organizational Profile
| 102-1 | Organization name | The Allstate Corporation |
| 102-2 | Primary brands, products, and services | In this segment, we principally sell private passenger auto, homeowners and other property-liability insurance products, through agencies and directly through contact centers and the internet. These products are underwritten under the Allstate®, Esurance® and Encompass® brand names. |
| 102-3 | Headquarters location | Northbrook, IL |
| 102-4 | Where the organization operates | U.S., Canada, India, Northern Ireland |
| 102-5 | Nature of ownership and legal form | 10-K, pg. 1 |
| 102-6 | Markets served | U.S., Canada, India, Northern Ireland |
| 102-7 | Scale of the organization | Business Model |
| 102-8 | Total number of employees by type | 45,140 full-time and 560 part-time global employees |
| 102-9 | Supply chain description | In 2018, the vast majority of Allstate’s supply chain spend consists of professional services (such as advertising, contract programming and lead generation) and claims contractors. The total monetary value of payments made to suppliers is approximately. Professional services generally support the operations of the company, while claims contractors support periods that typically bring about claims staffing shortages (e.g., natural disasters). |
| 102-10 | Organizational changes during the reporting period | None |
| 102-12 | External charters, principles, or other initiatives | None |
| 102-13 | Membership associations | Public Policy |
Stakeholder Engagement
| 102-40 | Stakeholder groups | Materiality & Stakeholder Engagement |
| 102-41 | Collective bargaining agreements | Materiality & Stakeholder Engagement |
| 102-42 | How stakeholders were identified | Materiality & Stakeholder Engagement |
| 102-43 | Approach to stakeholder engagement | Materiality & Stakeholder Engagement |
| 102-44 | Topics raised during stakeholder engagements | Materiality & Stakeholder Engagement |
Reporting Practices
| 102-45 | Entities included in the consolidated financial statements | 10-K, pg. 1 |
| 102-46 | Defining report content and topic Boundaries | Materiality & Stakeholder Engagement |
| 102-47 | List of Material Topics | Materiality & Stakeholder Engagement |
| 102-48 | Restatements | None |
| 102-49 | Changes in Reporting | None |
| 102-50 | Reporting period | 2018 |
| 102-51 | Date of most recent report | October, 2018 |
| 102-52 | Reporting cycle | Annual |
| 102-53 | Report contact | Allstate Corporate Responsibility and Sustainability Team: sustainability@allstate.com |
| 102-54 | “In accordance” option, GRI Index and report assurance | This report was developed in accordance with the GRI Standards, and has not been externally assured. |
| 102-55 | GRI Content Index |
Topic Specific Disclosures
| GRI Indicator | Description | Location/ Answer |
SDG Alignment |
Governance
| 102-18 | Governance structure of the organization | Governance |  |
| 102-20 | Executive-level responsibility for economic, environmental, and social topics | Governance | |
| 102-22 | Composition of the highest governance body and its committees | Allstate Investor Relations Page | |
| 102-24 | Nominating and selecting the highest governance body | 2019 Proxy Statement, pg. 16 | |
| 102-30 | Effectiveness of risk management processes | 10-K, pg. 124 | |
| 102-38 | Annual total compensation ratio | 2019 Proxy Statement, pg. 70 |
Environment
| Climate Change | |||
| 103-1 | Explanation of the material topic and its boundary | Climate Change |
|
| 103-2 | The management approach and its components | Climate Change | |
| 103-3 | Evaluation of the management approach | Climate Change | |
| 201-2 | Financial implications and other risks and opportunities due to climate change | Climate Change | |
| Energy, Emissions & Waste | |||
| 103-1 | Explanation of the material topic and its boundary | Energy, Emissions & Waste |  |
| 103-2 | The management approach and its components | Energy, Emissions & Waste | |
| 103-3 | Evaluation of the management approach | Energy, Emissions & Waste | |
| Energy consumption (Scope 1 + 2) | Energy, Emissions & Waste | ||
| 302-4 | Energy reductions | Energy, Emissions & Waste | |
| 305-1 | GHG emissions (Scope 1) | Energy, Emissions & Waste | |
| 305-2 | GHG emissions (Scope 2) | Energy, Emissions & Waste | |
| 305-3 | GHG emissions (Scope 3) | Energy, Emissions & Waste | |
| 305-4 | GHG emissions intensity | Energy, Emissions & Waste | |
| 305-5 | Reduction of GHG emissions | Energy, Emissions & Waste | |
| Travel Emissions | Energy, Emissions & Waste | ||
| Paper Recycled | Energy, Emissions & Waste | ||
| Waste Recycled | Energy, Emissions & Waste | ||
Society
| Talent Attraction & Retention | |||
| 103-1 | Explanation of the material topic and its boundary | Talent Attraction & Retention |
|
| 103-2 | The management approach and its components | Talent Attraction & Retention | |
| 103-3 | Evaluation of the management approach | Talent Attraction & Retention | |
| 401-1 | New employee hires and employee turnover | Talent Attraction & Retention | |
| Employee engagement | Talent Attraction & Retention | ||
| Inspire survey results | Talent Attraction & Retention | ||
| Internal placement rate | Talent Attraction & Retention | ||
| Career & Leadership Development | |||
| 103-1 | Explanation of the material topic and its boundary | Career & Leadership Development |
|
| 103-2 | The management approach and its components | Career & Leadership Development | |
| 103-3 | Evaluation of the management approach | Career & Leadership Development | |
| 404-3 | Percentage of employees receiving regular performance and career development reviews | Career & Leadership Development | |
| 404-1 | Average hours of training per year per employee | Career & Leadership Development | |
| Power of Five participation | Career & Leadership Development | ||
| Tuition Reimbursement | Career & Leadership Development | ||
| Inclusive Diversity | |||
| 103-1 | Explanation of the material topic and its boundary | Inclusive Diversity |
|
| 103-2 | The management approach and its components | Inclusive Diversity | |
| 103-3 | Evaluation of the management approach | Inclusive Diversity | |
| 405-1 | Composition of governance bodies and employees | Inclusive Diversity | |
| Foundation & Corporate Giving | |||
| 103-1 | Explanation of the material topic and its boundary | Foundation & Corporate Giving |
|
| 103-2 | The management approach and its components | Foundation & Corporate Giving | |
| 103-3 | Evaluation of the management approach | Foundation & Corporate Giving | |
| Nonprofit Board Program results | Foundation & Corporate Giving | ||
| Total raised by Allstate Giving Campaign | Foundation & Corporate Giving | ||
| Good Starts Young impacts | Foundation & Corporate Giving | ||
| Purple Purse impacts | Foundation & Corporate Giving | ||
| Helping Hand Grants | Foundation & Corporate Giving | ||
| Total Allstate giving | Foundation & Corporate Giving | ||
| Volunteerism | |||
| 103-1 | Explanation of the material topic and its boundary | Volunteerism |  |
| 103-2 | The management approach and its components | Volunteerism | |
| 103-3 | Evaluation of the management approach | Volunteerism | |
| Agency Relationship Survey results | Volunteerism | ||
| Total volunteer hours | Volunteerism | ||
| Employee Well Being & Safety | |||
| 103-1 | Explanation of the material topic and its boundary | Employee Well Being & Safety |  |
| 103-2 | The management approach and its components | Employee Well Being & Safety | |
| 103-3 | Evaluation of the management approach | Employee Well Being & Safety | |
| Allstaters completing wellness assessment | Employee Well Being & Safety | ||
| Attendance for personal finance sessions | Employee Well Being & Safety | ||
| Number of air quality surveys | Employee Health & Safety | ||
| Number of employees receiving safety training | Employee Well Being & Safety | ||
| Number of safety site audits | Employee Well Being & Safety | ||
| Public Policy | |||
| 415-1 | Political contributions | Public Policy |
|
| Sustainable Procurement | |||
| 103-1 | Explanation of the material topic and its boundary | Sustainable Procurement |
|
| 103-2 | The management approach and its components | Sustainable Procurement | |
| 103-3 | Evaluation of the management approach | Sustainable Procurement | |
| Total Diverse Supplier Spend | Sustainable Procurement | ||
| Diverse Supplier spend as a percentage of total spend | Sustainable Procurement | ||
| Financial Inclusion | |||
| 103-1 | Explanation of the material topic and its boundary | Financial Inclusion |
|
| 103-2 | The management approach and its components | Financial Inclusion | |
| 103-3 | Evaluation of the management approach | Financial Inclusion | |
Business Practices
| Privacy & Information Security | |||
| 103-1 | Explanation of the material topic and its boundary | Privacy & Information Security | |
| 103-2 | The management approach and its components | Privacy & Information Security | |
| 103-3 | Evaluation of the management approach | Privacy & Information Security | |
| 418-1 | Total number of complaints regarding breaches of customer privacy and losses of customer data | Privacy & Information Security; We did not have any security breaches in which outside actors were able to obtain access to Allstate customer data; We choose not disclose the total number of substantiated complaints regarding breaches of customer privacy | |
| Ethics and Integrity | |||
| 103-1 | Explanation of the material topic and its boundary | Ethics & Integrity |
|
| 103-2 | The management approach and its components | Ethics & Integrity | |
| 103-3 | Evaluation of the management approach | Ethics & Integrity | |
| 102-16 | Values, principles, standards, and norms of behavior | Ethics & Integrity | |
| 102-17 | Mechanisms for reporting concerns about unethical or unlawful behavior | Employees may report any illegal, unethical conduct or regulatory compliance concerns by: – Contacting their manager, another manager, or a Human Resources representative – Calling the Allstate i-Report Line: 1-800-706-9855 – Using the Allstate i-Report website: www.allstatei-report.alertline.com |
|
| Responsible Investment | |||
| 103-1 | Explanation of the material topic and its boundary | Responsible Investment |
|
| 103-2 | The management approach and its components | Responsible Investment | |
| 103-3 | Evaluation of the management approach | Responsible Investment | |
| Value of SRI portfolio | Responsible Investment | ||
| Innovation | |||
| 103-1 | Explanation of the material topic and its boundary | Innovation |
|
| 103-2 | The management approach and its components | Innovation | |
| 103-3 | Evaluation of the management approach | Innovation | |
| Digital/electronic claim payment transactions | Innovation | ||
| Drivable vehicle damage estimated using QuickFoto Claim | Innovation | ||
| Supplemental vehicle damage estimated using Arity’s real-time streaming video, Virtual Assist | Innovation | ||
