GRI Content Index
Allstate has published an annual Sustainability Report since 2003. Our 2019 Sustainability Report incorporates the Guiding Principles and Content Components of the Integrated Reporting (IR) framework produced by the International Integrated Reporting Council (IIRC). We address our impacts through the Six Capitals defined by the IIRC, capturing inputs and outputs across Financial, Intellectual, Human, Social, Natural and Manufactured Capitals.
We continue to report in accordance with the Global Reporting Initiative (GRI): Core option. Report information reflects year-end 2019 unless otherwise stated.
General Disclosures
| GRI Indicator | Description | Location/Answer |
Strategy and Analysis
| 102-14 | CEO Letter | Leadership Message |
Organizational Profile
| 102-1 | Organization name | The Allstate Corporation |
| 102-2 | Primary brands, products, and services | 10-K, pg. 96-98 |
| 102-3 | Headquarters location | Northbrook, IL |
| 102-4 | Where the organization operates | U.S., Canada, India, Northern Ireland |
| 102-5 | Nature of ownership and legal form | 10-K, pg. 1 |
| 102-6 | Markets served | U.S., Canada, India, Northern Ireland |
| 102-7 | Scale of the organization | Our Integrated Approach |
| 102-8 | Total number of employees by type | 45,780 full-time and 560 part-time global employees |
| 102-9 | Supply chain description | In 2019, the vast majority of Allstate’s supply chain spend consists of professional services (such as advertising, contract programming and lead generation) and claims contractors. The total monetary value of payments made to suppliers is approximately $4.8B. Professional services generally support the operations of the company, while claims contractors support periods that typically bring about claims staffing shortages (e.g., natural disasters). |
| 102-10 | Organizational changes during the reporting period | None |
| 102-11 | Precautionary principle or approach | Allstate does not formally follow the precautionary principle, but we assess risks across our operations. |
| 102-12 | External charters, principles, or other initiatives | None |
| 102-13 | Membership associations | Public Policy |
Ethics and Integrity
| 102-16 | Values, principles, standards, and norms of behavior | Ethics & Integrity |
| 102-17 | Mechanisms for reporting concerns about unethical or unlawful behavior | Employees may report any illegal, unethical conduct or regulatory compliance concerns by: – Contacting their manager, another manager, or a Human Resources representative – Calling the Allstate i-Report Line: 1-800-706-9855 – Using the Allstate i-Report website: www.allstatei-report.alertline.com |
Governance
| 102-18 | Governance structure of the organization | Our Integrated Approach |
| 102-20 | Executive-level responsibility for economic, environmental, and social topics | Our Integrated Approach |
| 102-22 | Composition of the highest governance body and its committees | Allstate Investor Relations Page |
| 102-24 | Nominating and selecting the highest governance body | 2020 Proxy Statement, pg. 13 |
| 102-30 | Effectiveness of risk management processes | 10-K, pg. 101 |
| 102-38 | Annual total compensation ratio | 2020 Proxy Statement, pg. 78 |
Stakeholder Engagement
| 102-40 | Stakeholder groups | Materiality & Stakeholder Engagement |
| 102-41 | Collective bargaining agreements | 0%; Our businesses are not concentrated in professions usually represented by unions or collective bargaining |
| 102-42 | How stakeholders were identified | Materiality & Stakeholder Engagement |
| 102-43 | Approach to stakeholder engagement | Materiality & Stakeholder Engagement |
| 102-44 | Topics raised during stakeholder engagements | Materiality & Stakeholder Engagement |
Reporting Practices
| 102-45 | Entities included in the consolidated financial statements | 10-K, pg. 1 |
| 102-46 | Defining report content and topic Boundaries | Materiality & Stakeholder Engagement |
| 102-47 | List of material topics | Materiality & Stakeholder Engagement |
| 102-48 | Restatements | None |
| 102-49 | Changes in reporting | None |
| 102-50 | Reporting period | 2019 |
| 102-51 | Date of most recent report | October 2019 |
| 102-52 | Reporting cycle | Annual |
| 102-53 | Report contact | Allstate Corporate Responsibility and Sustainability Team: sustainability@allstate.com |
| 102-54 | “In accordance” option and report assurance | This report was prepared in accordance with the GRI Standards, Core option. It has not been externally assured. |
| 102-55 | GRI Content Index | Content Index |
Topic Specific Disclosures
| GRI Indicator | Description | Location/Answer | SDG Alignment |
Environmental
| Climate Strategy & Disaster Resiliency | |||
| 103-1 | Explanation of the material topic and its boundary | Climate Strategy & Disaster Resiliency | 
|
| 103-2 | The management approach and its components | Climate Strategy & Disaster Resiliency | |
| 103-3 | Evaluation of the management approach | Climate Strategy & Disaster Resiliency | |
| 201-2 | Financial implications and other risks and opportunities due to climate change | Climate Strategy & Disaster Resiliency | |
| Operational Footprint | |||
| 103-1 | Explanation of the material topic and its boundary | Operational Footprint |  |
| 103-2 | The management approach and its components | Operational Footprint | |
| 103-3 | Evaluation of the management approach | Operational Footprint | |
| 302-4 | Energy reductions | Operational Footprint | |
| 305-1 | GHG emissions (Scope 1) | Operational Footprint | |
| 305-2 | GHG emissions (Scope 2) | Operational Footprint | |
| 305-3 | GHG emissions (Scope 3) | Operational Footprint | |
| 305-4 | GHG emissions intensity | Operational Footprint | |
| 305-5 | Reduction of GHG emissions | Operational Footprint | |
| Travel emissions | Operational Footprint | ||
| Paper recycled | Operational Footprint | ||
| Waste recycled | Operational Footprint | ||
Social
| Organizational Culture | |||
| 103-1 | Explanation of the material topic and its boundary | Organizational Culture | 
|
| 103-2 | The management approach and its components | Organizational Culture | |
| 103-3 | Evaluation of the management approach | Organizational Culture | |
| 404-1 | Average hours of training per year per employee | Organizational Culture | |
| 404-3 | Percentage of employees receiving regular performance and career development reviews | Organizational Culture | |
| Inspire Survey results | Organizational Culture | ||
| Tuition reimbursement | Organizational Culture | ||
| Internal placement rate | Organizational Culture | ||
| Talent Recruitment & Management | |||
| 103-1 | Explanation of the material topic and its boundary | Talent Recruitment & Management |
|
| 103-2 | The management approach and its components | Talent Recruitment & Management | |
| 103-3 | Evaluation of the management approach | Talent Recruitment & Management | |
| 401-1 | New employee hires and employee turnover | Talent Recruitment & Management | |
| Employee engagement | Talent Recruitment & Management | ||
| Inclusive Diversity | |||
| 103-1 | Explanation of the material topic and its boundary | Inclusive Diversity | 
|
| 103-2 | The management approach and its components | Inclusive Diversity | |
| 103-3 | Evaluation of the management approach | Inclusive Diversity | |
| 405-1 | Composition of governance bodies and employees | Inclusive Diversity | |
| Total diverse supplier spend | Inclusive Diversity | ||
| Diverse supplier spend as percent of total supplier spending | Inclusive Diversity | ||
| Social Impact & Community Leadership | |||
| 103-1 | Explanation of the material topic and its boundary | Social Impact & Community Leadership |
|
| 103-2 | The management approach and its components | Social Impact & Community Leadership | |
| 103-3 | Evaluation of the management approach | Social Impact & Community Leadership | |
| Total giving by Allstate and The Allstate Foundation | Social Impact & Community Leadership | ||
| Youth Empowerment impacts | Social Impact & Community Leadership | ||
| Ending Domestic Violence impacts | Social Impact & Community Leadership | ||
| Nonprofit board program results | Social Impact & Community Leadership | ||
| Community leadership impacts | Social Impact & Community Leadership | ||
| Volunteering results | Social Impact & Community Leadership | ||
| The Allstate Foundation Giving Campaign results | Social Impact & Community Leadership | ||
| Well-Being & Safety | |||
| 103-1 | Explanation of the material topic and its boundary | Well-Being & Safety |  |
| 103-2 | The management approach and its components | Well-Being & Safety | |
| 103-3 | Evaluation of the management approach | Well-Being & Safety | |
| Allstaters completing wellness assessment | Well-Being & Safety | ||
| Number of Energy For Life participants | Well-Being & Safety | ||
| Attendance for personal finance sessions | Well-Being & Safety | ||
| Number of employees receiving safety training | Well-Being & Safety | ||
| Number of safety site audits | Well-Being & Safety | ||
| Public Policy | |||
| 415-1 | Political contributions | Public Policy |
|
| Customer-Centric & Responsible Products | |||
| 103-1 | Explanation of the material topic and its boundary | Customer-Centric & Responsible Products | 
|
| 103-2 | The management approach and its components | Customer-Centric & Responsible Products | |
| 103-3 | Evaluation of the management approach | Customer-Centric & Responsible Products | |
Business Practices
| Data Privacy & Information Security | |||
| 103-1 | Explanation of the material topic and its boundary | Data Privacy & Information Security |  |
| 103-2 | The management approach and its components | Data Privacy & Information Security | |
| 103-3 | Evaluation of the management approach | Data Privacy & Information Security | |
| 418-1 | Total number of complaints regarding breaches of customer privacy and losses of customer data | Data Privacy & Information Security; We did not have any security breaches in which outside actors were able to obtain access to Allstate customer data; We choose not disclose the total number of substantiated complaints regarding breaches of customer privacy | |
| Responsible Investing | |||
| 103-1 | Explanation of the material topic and its boundary | Responsible Investing |
|
| 103-2 | The management approach and its components | Responsible Investing | |
| 103-3 | Evaluation of the management approach | Responsible Investing | |
| Technology & Digitalization | |||
| 103-1 | Explanation of the material topic and its boundary | Technology & Digitalization |
|
| 103-2 | The management approach and its components | Technology & Digitalization | |
| 103-3 | Evaluation of the management approach | Technology & Digitalization | |
| Digital/electronic claim payment transactions | Technology & Digitalization | ||
| Percent of initial inspections completed for all driveable vehicles using QuickFoto Claim | Technology & Digitalization | ||
| Percent of auto supplements completed using Virtual Assist | Technology & Digitalization | ||
