We manage environmental and social impacts in our supply chain through a combination of agreements, surveys, scorecards, resource reduction programs and policies (such as our Supplier Code of Ethics). All suppliers doing business with Allstate must adhere to our requirements—stated in the Supplier Code of Ethics—regarding human rights, environmental stewardship, diversity and inclusion, child labor and more. We are in the process of developing key performance indicators and targets to more effectively monitor the influence of our sourcing efforts.
Just as reliance on information technology has increased for organizations, so has the importance of customer privacy and data security. To mitigate the potential risks of an information security breach arising from a supplier relationship, we provide vendor specific training courses on Allstate’s security standards. We train suppliers to recognize behaviors that increase risk, familiarize them with Allstate’s corporate values and evaluate security protocols of every supplier with access to sensitive data. Starting in 2017, Allstate is now requiring all vendors to complete this course.
Read more about Privacy and Information Security practices.
Resource Reduction and Sustainability Road Map for Suppliers
In 2015, our Sourcing & Procurement Solutions department identified and prioritized the most important sustainable procurement initiatives through a rigorous analysis of resources used at Allstate. As a result of this assessment, we focused our responsible purchasing program on computer equipment, furniture, leased properties, paper products, professional services, software, utilities and our corporate vehicle fleet. For each resource, we identified key performance indicators to include in the supplier scorecard and created Sustainable Procurement Playbooks that provide detailed rationale behind assessing material impacts and how suppliers should respond to the KPIs. We distributed the playbooks to Allstate’s commodity managers in each spend category, who then use the tools to help suppliers provide required information for each KPI. We continue to mature our process to accurately and consistently track supplier KPIs.